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Getting Started: Clients & Payers

In This Article

Connecting Your Bank Account

DepositLink offers three methods to connect your bank account: Plaid, GIACT, and Micro-Deposits. 

Connect with Plaid: 

With Plaid, connecting your bank account is easy.

  • Step 1: Select your financial institution from a list.
  • Step 2: Enter your login and password.
  • Step 3: Plaid works behind the scenes to build a secure, ongoing connection between DepositLink and your bank.

Connect with GIACT: 

With GIACT, you can manually enter your banking details. This option is best if your financial institution is not available to connect with via Plaid. 

  • Step 1: Enter your Information in the window that appears. Create a Password, and check the Terms of Service boxes.
  • Step 2: The next screen will allow you to enter both your Routing and Account numbers.
  • Step 3: The final step will allow you to review and confirm to begin verifying. 

Connect with Micro-Deposits: 

DepositLink sends two small deposits (usually under .10¢) to your bank account. You will then need to confirm the exact amounts in DepositLink in order to verify ownership. This typically takes 1–2 business days to complete, and is ideal if your bank isn’t listed in the Instant Verification search.

    Security Note: Whether you connect instantly or via micro-deposits, DepositLink never stores your online banking login credentials, account numbers, or routing details.

    All verification steps are handled securely by our trusted partners (such as Plaid, Dwolla, and GIACT), ensuring your sensitive information never touches our servers.

    Making a Payment (Buyer/Renter Guide)

    • Step 1: You will receive an email from the agent on the deal.
    • Step 2: Click the Pay This Request Now button in the email when you are ready to submit the payment.
    • Step 3: Verify your information and click Continue:
      1. Enter your contact information.
      2. Create a password.
      3. Read and agree to the Terms of Service and Privacy Policies.
      4. Verify your information, and click Continue.
      5. Click Continue again to move forward.
    • Step 4: Connect a bank account using one of the following options:
      1. Plaid: Allows you to connect to your financial institution instantly using your online banking credentials.
      2. GIACT: Allows you to connect to your financial accounts instantly by entering your bank account and routing number.
    • Step 5: Review & Confirm the information you are submitting
      1. Review all information added is correct.
      2. Click Send Payment.
      3. Then Send Payment again to confirm.
    Success!
    • The payment will now move into a Pending status
    • The title company and agent that was added will both receive a notification that the payment was submitted. 
    • Notifications will be sent as the status of the payment updates. 
    • You can download or forward a copy of your PDF receipt from this page.

    *If you are unable to connect instantly, a third option to start the micro deposit process will become available.

    This will allow you to enter your bank account and routing number, which will trigger two small deposits (usually under .10¢) to be deposited into that account within 1-2 business days.

    Once you receive the deposits, you’ll need to come back to DepositLink to confirm the amounts and establish the connection.

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